Wednesday, June 29, 2011

Configuring Eudora to send using your JangoSMTP account

Recently, we've had several customers contact us asking how to configure JangoSMTP with Eudora 7, so we decided we'd share it on our blog. Configuring an SMTP server with Eudora isn't quite as straightforward as you might expect with an email client, but we'll walk you through the steps necessary to get it working properly.

This guide was created using Eudora and assumes that you've already set up an incoming mail server with your Dominant personality. This guide will cover how to set up an additional personality for sending emails through the JangoSMTP relay.

Getting started with Eudora 7 and JangoSMTP
  1. In Eudora, select the 'Personalities' option from the 'Tools' menu. On the left side of the screen, you should see a list of your current personalities.
  2. Right-click in the 'Personalities' box and click 'New'.
  3. On the 'New Account Wizard' screen, select the 'Skip directly to advanced account setup' option and click the 'Finish' button.
  4. Enter the settings for your account as follows:

  5. Switch to the 'Incoming Mail' tab, and enter in the 'Server' field. We don't provide an incoming mail relay, but this setting is required to use an external SMTP relay with Eudora.

  6. Click the 'OK' button.
  7. Send a test message through Eudora, making sure to select the personality you set up your JangoSMTP relay with as the 'From' address.
Setting the JangoSMTP-configured personality for use with any personality
Once you have set up a personality in Eudora that uses the JangoSMTP relay, you can set it to be the default personality to use for all outgoing messages.
  1. Select the 'Options' option from the 'Tools' menu.
  2. Click on the 'Sending Mail' option from the 'Category' menu.
  3. Configure your settings as shown:

  4. Click 'OK'.
  5. Now all of the messages you send from Eudora will use the personality you selected.
Changing your outgoing SMTP port in Eudora
Many ISP's block port 25, which is the default SMTP server port that Eudora uses. If you try to send a message and receive the following error:
Could not connect to '' Cause: connection timed out (10060)
It may be the case that port 25 is blocked on the network you're using. To resolve this, you can change the SMTP port that Eudora uses:

Using Windows:
  1. Close Eudora if it is currently running.
  2. Navigate to the folder where Eudora is installed (by default, this will be 'C:\Program Files\Qualcomm\Eudora\').
  3. Open the 'extrastuff' folder.
  4. Inside this folder, you should see a file name 'esoteric.epi'. Copy this file into the main Eudora folder.
  5. Start Eudora again.
  6. Select the 'Options' option from the 'Tools' menu.
  7. Click on the 'Ports' option from the 'Category' menu. You will see this:

  8. Change the port listed in 'SMTP Port (25)' to one of the other ports we make available (we accept connections on ports 25, 2525, 465, and 587 - we recommend starting with 2525).
  9. Click the 'OK' button and try sending again.
And that's it! You should now be able to relay email through JangoSMTP using Eudora. If you have any problems at all, please contact our support team and we'll be glad to help!