Showing posts with label jangomail. Show all posts
Showing posts with label jangomail. Show all posts

Wednesday, May 28, 2014

5 Things you didn’t know about JangoSMTP

Written by: Erica Melzer
Account Executive


Think you know everything about JangoSMTP?  Think again.

1.  We were the world’s first.


Did that hiring manager see your resume yet or is it time to give her a call? JangoSMTP was the first to make it possible for you find your answer to questions like that. While we weren't the first to offer transactional emails to the world, we were first to track those opens and clicks. This means that you can keep using your current email client such as Outlook, Thunderbird, or Gmail to send your messages and, using our relay, you can see how well they perform.


2.  Our support team is the fastest in the business. 


According to ZenDesk, our third-party ticketing system, we respond to support tickets within three hours on average. Seventy percent of our tickets this year have been answered within the first hour. These figures include tickets that come in overnight, on weekends, and on holidays. They all count. Compare that to the response time of others web applications in the industry; it takes them 20 hours on average to submit their first response. Those numbers speak for themselves, I think.


3.  We've got girl power on our side. 


Did you know that statistically speaking, successful tech start-ups employ twice as many women in senior roles than their less successful competitors?  (Dow Jones) According to Fortune Magazine, within the Fortune 100 tech companies, only four women fill CEO positions.  Women are consistently underrepresented in tech industries. This is NOT the case at JangoMail, where women represent 52.6% of our nerd-force. Jack and James may be boys, but JangoGirls provide tech support, develop our platform, and manage our marketing, customer service, and accounting departments. Even our President and COO is a woman.


4.  There’s a side to us you haven’t seen. 


JangoSMTP is all about transactional, but we do broadcast messages, too, at www.jangomail.com. JangoMail is an email marketing platform that gives users the tools you need to create, manage, send, and track email marketing campaigns. With JangoMail you can manage your lists and take advantage of powerful automation tools like autoresponders, and behavioral triggers. We support advanced personalization and dynamic content. The best part is, all JangoMail accounts can send transactional messages, too! If you’re interested in converting your JangoSMTP account and gaining access to the full range of JangoMail features, call 1-888-465-2646 ext.819 and speak with me, Erica Melzer.



5.  We’re not only the first and the fastest…


We’re also the best. JangoMail and JangoSMTP are consistantly rated highest among our peers.  Check out the JangoSMTP reviews over at GoogleApps where one user says that he:
"ENCOUNTERED SOME DIFFICULTIES DUE TO MY SOMEWHAT NON-STANDARD SERVER SET-UP, BUT I RECEIVED VERY PROFESSIONAL SERVICE, GOOD ANALYSIS THAT HELPED ME IDENTIFY THE PROBLEM, AND A SERIES OF AMAZINGLY QUICK RESPONSES."
Also check out our way above average ResellerRating’s reviews.


If you have any questions about the best ways to use your JangoSMTP account or if you’re interested in trying out JangoMail, give us a call at 1-888-465-2646 between 7 AM and 7 PM (US/EST) to talk to one of our knowledgeable sales and support reps.

Wednesday, October 30, 2013

JangoSMTP Maintenance Notification, Stage 2: Saturday, November 2nd at 10 PM EST / 7 PM PST

Thank you for your patience during our scheduled maintenance on Sunday. The first stage in prepping for our Backup Data Center was a success! We are one step closer to upgrading our system, however, we need a little more time to conduct our final tests. The JangoSMTP team is working around the clock to make sure everything is perfect before our launch.

This post is to inform you that JangoSMTP will be offline for maintenance this Saturday, November 2nd 10 PM EST / 7 PM PST. The maintenance window is very short, and is scheduled for only one hour. We anticipate being offline for at least the first 30 minutes of the one hour window. Again, all JangoSMTP services including the website and API will be inaccessible during this time period, although access to some services may be intermittent for the last 30 minutes of the maintenance period. Any previously scheduled campaigns will resume sending once maintenance has been completed.

As always please contact us by replying to this message or opening a support ticket from within your account if you have any questions or concerns.

Sincerely,


The JangoSMTP Team
Contact Support
1-855-709-4099 (TOLL FREE IN USA)
+1-937-701-7140 (OUTSIDE USA)